Shipping Policy

At Teja Exports, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy to understand the process and terms.

1. Shipping Locations

- We ship our products worldwide, subject to applicable regulations and restrictions.
- Customers are responsible for ensuring that granite imports are permitted in their respective countries.

2. Shipping Timeline

- Shipping timelines depend on the destination and the size of the order. Estimated delivery times will be communicated during the order confirmation process.
- Delays caused by customs, natural disasters, or other unforeseen circumstances are beyond our control.

3. Shipping Charges

- Shipping charges vary based on the destination, weight, and volume of the order. These will be calculated and shared during the order confirmation process.
- Any additional charges, such as customs duties or taxes, are the responsibility of the customer.

4. Packaging

- All products are securely packaged to ensure safe delivery. We take great care to minimize any risk of damage during transit.
- Customers are advised to inspect the packaging upon delivery and report any visible damage immediately.

5. Tracking

- Once your order is shipped, a tracking number will be provided. Customers can use this to monitor the shipment status.
- If you do not receive a tracking number, please contact us for assistance.

6. Delivery Issues

- If there are any issues with the delivery, such as delays or incorrect deliveries, please inform us immediately.
- Claims for damaged or missing items must be reported within 48 hours of delivery.

For any questions or concerns regarding shipping, please contact us via the details provided on our website. We are here to assist you!